One platform for every step of patient care
Built by clinicians for clinicians, Xaia works alongside your existing systems to unite clinical care, patient support, and practice operations. The same patient context informs each step, while your team sets the protocols, reviews the outputs, and stays in control.
- Modular by Design
Pick & Choose
Start with the package that solves your biggest pain point today, and add others as your needs and practice grow.
- Easy to Implement
Zero Disruption
Xaia connects with Epic, athenahealth, and most other EHRs, supercharging the chart and workflows your team already knows.
- Highly Customizable
Do It Your Way
Set shared templates and protocols across your practice, with room for each clinician to tailor Xaia to the way they work.
One System in 3 Packages
Xaia works alongside your existing systems and connects with your EHR, automating routine tasks while reading from and writing to the patient record. Your team gets a smoother workflow, and your data stays where it belongs.
Clinical Intelligence
Xaia runs an intake and chart review before each visit, so clinicians walk into every appointment prepared.
During the visit it transcribes the conversation, suggests questions and diagnoses to consider, and drafts the note in the clinician’s style, with codes that reflect the full complexity of the visit.
What’s included in Clinical Intelligence
Patient Engagement
Xaia gives patients between-visit support that’s grounded in their history and care plan.
It helps them understand their care, adhere to their treatment, and track their symptoms, all while keeping clinicians informed and collecting the outcomes data practices need for accurate reporting and billing.
What’s included in Patient Engagement
Practice Operations
From the first referral to the final bill, Xaia handles the work of a growing practice with fewer tools and less need for additional staff.
It schedules and routes patients, verifies coverage, drafts authorizations and appeals, and manages claims through to payment.
What’s included in Practice Operations
Start where your practice needs it most.
Each package is a complete product on its own, so you can start with the one that solves your biggest pain point today and add others as your needs and practice grow.
Better support for everyone involved in care
For Clinicians
Walk into visits with the patient’s history in view and keep your attention on the conversation. Xaia supports your decisions, drafts the note, and brings patient updates back between appointments.
Explore Clinical Intelligence
For Patients
From booking an appointment to understanding what comes next, patients have support throughout their care. Follow-up reflects their treatment plan, and concerns can reach the care team between visits.
Explore Patient Engagement
For Administrators
Keep referrals, appointments, and follow-up moving with less manual coordination. Clinical documentation supports coding and payer requests, so claims and authorizations go out with what they need.
Explore Practice Operations
Built to fit your practice and protect patient data
Xaia runs on top of the systems you already use and follows the standards you set.
Works with your EHR
Xaia launches inside Epic, athenahealth, and most other EHRs, so your team stays in their preferred chart.
Clinicians keep control
Clinicians sign off on every note and code, and each suggestion shows its source. Xaia works with you, not alone.
Follows your standards
You set the protocols, templates, and content Xaia follows, practice-wide or clinician by clinician.
Protects patient data
Xaia works under a BAA with encryption and access controls. Patient data never trains AI models.
Whatever challenges your practice is facing, we’re here to help you navigate them with confidence.
Questions? We have the answers.
We already have a scribe. Why would we need Xaia?
A scribe writes the note. Xaia also reviews the chart before the visit, offers decision support during it, carries the note into coding, claims, and authorizations, and supports patients between appointments. Whether that’s worth adding depends on how much of that work your team still does by hand.
Do we have to buy all three packages?
No. Each package is available on its own or together, and you pay for the ones you use. Billing & Claims is available separately.
Why can’t our EHR do this?
Your EHR holds the record. Xaia sits on top of it and does the work it leaves to your team, from preparing the visit to supporting patients between appointments to working claims and appeals.
How long does it take to get started?
Most practices are live in 2 to 4 weeks. We configure Xaia around your protocols, templates, and EHR before your team starts using it.
How do patients use Xaia?
Patients can use Xaia through text, web, and voice without downloading an app, or through the Xaia Advocate app. They can complete intake, review their care plan, ask questions, and report symptoms, with each interaction summarized for the clinician.
How is this different from ChatGPT?
Xaia is connected to your records, configured to your protocols and approved content, and built into your workflow. It knows the patient, cites its evidence, and puts each result where the next step needs it.
Who makes the clinical decisions?
Clinicians do. Xaia surfaces questions, possible diagnoses, and guidance with sources clinicians can review. Your practice sets the clinical protocols and escalation rules, and the care team decides when to adjust treatment or intervene.
Still have questions? Reach our team at contact@xaia.health
Not sure where to start?
We’re here to help. Every practice runs differently. Tell us what’s slowing yours down, and we’ll show you where Xaia fits.
- Book a demo with our team.
- Tell us what’s slowing your practice down.
- We configure Xaia around your existing protocols, templates, and EHR.
- Your team is live in 2 to 4 weeks.
Prefer email? Contact us at contact@xaia.health.