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What’s included in each package

Package 01

Clinical Intelligence

Bring the patient’s history into focus, support decisions during the visit, and turn each encounter into documentation and insights your team can use.

A tablet showing a visit summary with recent scores, questions to consider, and a note draft ready for review

  • Patient Assessment

    Intake, screening, and a chart summary are done before the clinician walks into the room.

    • Guided Chart Review
    • Conversational Intake
    • Validated Screening

  • Documentation & Decision Support

    Support clinical decisions as the visit unfolds, then prepare notes and coding suggestions for the clinician to review.

    • Smart Scribing & Dictation
    • Live Decision Support
    • Coding & Charge Capture

  • Clinical Review & Insights

    Find answers in patient records, identify patterns across populations, and assess the quality of recorded visits and their documentation.

    • Ask Xaia
    • Population Analysis
    • Visit Quality Assessment
Book a demo for Clinical Intelligence
Package 02

Patient Engagement

Give patients support that builds on what happened in the visit, helping them follow their care plan while keeping clinicians informed as their needs change.

A phone showing a patient check-in conversation with Xaia and a week of improving sleep

  • Personal Health Assistant

    Help patients capture what happens during visits, understand their care plan, and ask questions about their treatment and next steps.

    • Patient Scribe
    • After-Visit Summaries
    • Health Record Q&A

  • 24/7 Patient Support

    Give patients around-the-clock access to AI coaching, guided programs, and education to help them follow their care plan between appointments.

    • Health Coaching & Programs
    • Patient Education
    • Meditation & Breathwork

  • Remote Monitoring & Symptom Tracking

    Track symptoms, assessments, and wearable trends, and flag patient interactions that may need attention or follow-up from the care team.

    • Between-Visit Assessments
    • Wearables Integration
    • Risk & Crisis Escalation
Book a demo for Patient Engagement
Package 03

Practice Operations

Reduce the work involved in coordinating patient access, meeting payer requirements, and collecting for the care your practice provides.

A desktop monitor showing a practice operations worklist of authorizations, appeals, eligibility checks, and referrals

  • Access & Referrals

    Help patients reach the right clinician through triage, provider matching, and scheduling, with outreach that keeps them connected to care.

    • Triage & Provider Matching
    • Scheduling & Outreach
    • Referral Management

  • Insurance & Authorizations

    Verify coverage and prepare payer requests using the patient’s chart and applicable clinical criteria to support the care being requested.

    • Insurance Verification
    • Prior Authorization
    • Utilization Management

  • Revenue Cycle

    Find missed charges, prepare denial appeals supported by clinical evidence, and manage the claims and collections that follow care.

    • Denial Appeals
    • Revenue Audits
    • Billing & Claims*

*Billing & Claims is an add-on, sold separately from the packages.

Book a demo for Practice Operations
Across the Platform

Shared by All 3 Packages

  1. 01

    EHR Integration

    Opens inside Epic, athenahealth, and other EHRs, and also works on its own using uploaded patient records.

    EHR integration fees may apply.

  2. 02

    Workflow Configuration

    Set up for your organization and each clinician, from templates and intake flows to approved literature and your brand.

  3. 03

    Analytics & Reporting

    Dashboards and reports that track usage, patient engagement, and clinical outcomes across your practice over time.

  4. 04

    Security & Access Controls

    Runs under a BAA with encryption, access controls, and audit logging, and keeps patient health information out of model training.

This has changed how I see patients. The notes reflect the conversations I’m actually having, and the clinical insights matter just as much. On one complicated case, Xaia surfaced information that changed our plan, and the residents were blown away. It’s the single most impactful software I’ve ever used in medicine.
Physician and Health Services ResearcherAcademic Medical Center

See how Xaia fits your practice

Tell us what you want to improve. We’ll tailor the demo to your specialty, your workflows, and the needs of your team.

  1. Book a demo with our team.
  2. Tell us what’s slowing your practice down.
  3. We configure Xaia around your existing protocols, templates, and EHR.
  4. Your team is live in 2 to 4 weeks.