Privacy Policy
Summary of Key Points
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by reviewing our Privacy Policy in full.
- What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
- Do we receive any information from third parties? We do not receive any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services; communicate with you; prevent fraud and secure data; and comply with law. We may also process your information for other purposes with your consent.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
- How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no system is 100% secure.
- What are your rights? Depending on where you are located, the applicable privacy law may give you certain rights regarding your personal information.
- How do you exercise your rights? The easiest way is by submitting a data subject access request or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
1. What Information Do We Collect?
We collect personal information that you voluntarily provide when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. This may include names, email addresses, passwords, and sensitive information you choose to share while using our Services. We may also collect payment data if you make purchases. Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
2. How Do We Process Your Information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including to facilitate account creation and authentication, request feedback, send marketing communications, identify usage trends, determine the effectiveness of our marketing, and for therapeutic purposes.
3. What Legal Bases Do We Rely On?
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law. This may include consent, performance of a contract, legitimate interests, legal obligations, and vital interests.
6. How Long Do We Keep Your Information?
We keep your personal information unless you ask us to delete it, unless a longer retention period is required or permitted by law.
7. How Do We Keep Your Information Safe?
We have implemented reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no method of electronic transmission or storage is 100% secure.
8. What Are Your Privacy Rights?
Depending on your location, you may have rights that allow you greater access to and control over your personal information, including the right to request access, rectify, erase, restrict, or object to processing, and data portability. You can make such a request by contacting us at the details below.
9. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature or setting. No uniform technology standard for recognizing and implementing DNT signals is finalized, so we do not currently respond to DNT browser signals.
10. Do United States Residents Have Specific Privacy Rights?
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you are granted specific rights regarding access to your personal information. See the full policy for details by state.
11. Do We Make Updates to This Notice?
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes, we may notify you by posting a notice or sending you a direct notification.
12. How Can You Contact Us About This Notice?
If you have questions or comments, you may contact our Data Protection Officer (DPO) at dpo@xaia.health, or by mail at: Xaia, Inc., 16192 Coastal Highway, Lewes, DE 19958, United States.
13. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the laws of your country, you may have the right to request access to the personal information we collect from you, change it, or delete it. To request review, update, or deletion, please email dpo@xaia.health.
5. How Do We Handle Your Social Logins?
If you choose to register or log in to our Services using a social media account, we may have access to certain information about you. We will use the information we receive only for the purposes described in this privacy notice.